Shipping & returns

The timelines quoted are business days - Monday to Friday only, weekends and public holidays are NOT included. They vary depending on the delivery option chosen:

  • Door Delivery: Delivery time starts from the day you place your order and pay to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted between 8.00 am to 5.30pm Mondays to Fridays.

 

  • Pick Up Station: Delivery time starts from the day you place your order to when you receive the first SMS to pick up your order from our pickup station.